Water in Sydenham Hill

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simon
Posts: 927
Joined: 11 Oct 2006 15:35
Location: Longton Avenue

Water in Sydenham Hill

Post by simon » 8 Jun 2018 22:25

Have no water here in Sydenham Hill since about 7,45. Been out and still nothing on return at 11.20, Heard there was a burst main on the hill but saw nothing while on the diverted 202 home. Anyone know what's going on?

lulu1
Posts: 23
Joined: 10 Dec 2013 10:58
Location: sydenham

Re: Water in Sydenham Hill

Post by lulu1 » 9 Jun 2018 05:08

We haven't had water since 4pm yesterday. It now 6am and still nothing. I've just spoken to Thames Water and they have told me that an engineer will come to investigate at 8am this morning as they need daylight to do their work...

Sapient Syd
Posts: 8
Joined: 10 Jul 2016 08:54
Location: Sydenham

Re: Water in Sydenham Hill

Post by Sapient Syd » 9 Jun 2018 06:23

Also no water since 4pm yesterday (Friday 8 June)

According to the Thames Water website they claim to be working on the broken main on Sydenham Hill and aim to restore supply by 10.30am today .........

For the record compensation is due after no supply for 12 hours:-.https://www.thameswater.co.uk/Help-and- ... ent-To-You

Sapient Syd
Posts: 8
Joined: 10 Jul 2016 08:54
Location: Sydenham

Re: Water in Sydenham Hill

Post by Sapient Syd » 9 Jun 2018 09:54

10.30 came and went ....Latest from TW :-

No water / low pressure
Last updated Saturday 9th June, 2018 - 10:45am.
The repair in Sydenham Hill, SE26 is under way but is more tricky than first thought.

We are having problems due to the burst main but will continue to provide updates as we carry on our work. Thank you for your patience

If you experirence any water supply problems please contact us via our twitter page https://twitter.com/thameswater or contact us on 0800 316 9800

We apologise for any inconvenience caused.
Spoke with a TW guy who said they are having a problem locating the underlying cause of the issue "someone has turned something off the should not have" "we are trying to locate the location now but can't give a likely resolution time right now".

simon
Posts: 927
Joined: 11 Oct 2006 15:35
Location: Longton Avenue

Re: Water in Sydenham Hill

Post by simon » 9 Jun 2018 10:47

Appears to coming on now

Sydenham
Posts: 268
Joined: 2 Sep 2007 09:08
Location: Wells Park

Re: Water in Sydenham Hill

Post by Sydenham » 9 Jun 2018 11:04

Water now back on with us around Wells Park

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