Congestion Charge - TFL website

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sophie
Posts: 347
Joined: 8 May 2005 16:50
Location: Sydenham

Congestion Charge - TFL website

Post by sophie »

Has anyone navigated this website easily?

I have been going round in circles to try and find out if I need to pay a charge. I didn’t think I had entered the zone but wanted to check. I had to set up an account just to check; it doesn’t seem to have a facility to put in your registration number to check and then pay if you do owe a charge. Eventually I found a way to check and it said “one charge applies to this vehicle”. I couldn’t find out a date or time for the charge but paid it anyway as was worried about an increased charge. Randomly I then did a check on another car that I knew had been nowhere the congestion zone and got the same message. It makes me wonder if I didn’t actually owe anything in the first place. So frustrating! Does anyone have any tips for appealing?
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