Crystal Palace is my area of interest if not expertise, but it's hidden on this forum just how stressful acquiring this stuff can be.Have the above pseudonyms [Steve Grindlay (remember him), Falkor, Tulse Hill Terry, etc, etc,] exhausted their knowledge of the area or do they bestow their historical virtues on other websites? . . . . . . . anything to liven up, what is becoming a very neglected and somewhat dreary category.
I have just had an empty envelope that was supposed to contain 16 postcards of Crystal Palace from the 1900's, in a plastic bag with "Sincere apologies from Royal Mail' printed on the outside.
I've been to the sorting office. They are obliged to deliver all items - however 'damaged". They kept insisting that they were 'damaged' despite having been STOLEN. I was directed to Customer services and their myriad of 'options.' All that concluded with was the advise to fill in a Lost Damaged or delayed form, which has to be completed by the SENDER. In my past experience this just leads to a refund and courtesy slip, and not any investigation.
I also visited the police station to be informed that it was a civil matter between myself and the Royal Mail. whereas if someone had come onto my porperty that would be theft.
I still haven't heard anything from the vendor.
My distress comes from the thought of this stuff having surved two world wars, etc, only to be discarded into a bin when it wasn't what the scrote who opened it, was hoping to steal.
I'll post the vendors scans of what has gone when I've calmed down. To be honest I could run a whole thread on the large amount of stuff I've bought online which has disappeared forever.