Virgin Broadband

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Sigmund
Posts: 4
Joined: 31 Jul 2022 17:09

Virgin Broadband

Post by Sigmund »

Hi Everyone!
I wanted to check to see if anyone is having issues with Virgin Media Broadband? Ours has been intermittent for past 9 days!
angela53
Posts: 225
Joined: 18 Aug 2009 21:38
Location: london

Re: Virgin Broadband

Post by angela53 »

We do have problems from time to time but not recently
sydenhamgardener2
Posts: 36
Joined: 19 Mar 2014 23:49
Location: Sydenham

Re: Virgin Broadband

Post by sydenhamgardener2 »

I used to be on Virgin - for years. Expensive and unreliable with diabolical customer service to boot.
I've recently moved to community fibre and I like it.
I got three months free and then it was still cheaper and faster than Virgin.
If you use my link I get a £100 amazon voucher and so do you.
https://communityfibre.co.uk/friends?re ... UDVAyOy-9y
alywin
Posts: 920
Joined: 27 Aug 2009 12:33
Location: No longer in Sydenham

Re: Virgin Broadband

Post by alywin »

Well, I'll consider moving to Community Fibre if they ever beat my current plan. *And* provided I can keep a non-broadband landline. Remember what happened in the terrible storms in Scotland earlier this year, when people were unable even to call for emergency help because their phones were broadband-only, and the broadband was out?
Maxicocity
Posts: 1
Joined: 8 Aug 2022 21:23

Re: Virgin Broadband

Post by Maxicocity »

We’ve had the same problems for the last 2.5 weeks. I’ve contacted them multiple times and been told different things. Again today I was told it should be fixed imminently. Have your issues been resolved yet?
Sigmund
Posts: 4
Joined: 31 Jul 2022 17:09

Re: Virgin Broadband

Post by Sigmund »

hello - yes we had exactly the same. they finally changed the router to a different model and so far seems OK!
annarosatg
Posts: 3
Joined: 16 Jul 2016 12:15
Location: Sydenham

Re: Virgin Broadband

Post by annarosatg »

hmmm I have been having intermittent loss of broadband with Virgin Media since mid-August and its still ongoing... it happens every day, few times per day, making it very unreliable when working from home. They keep giving me a new ETA for the final fix and promptly on said ETA the problem is not fixed. They said its a severe network issue in SE26... new ETA is 7th October... which I doubt it will be met...
sydenhamgardener2
Posts: 36
Joined: 19 Mar 2014 23:49
Location: Sydenham

Re: Virgin Broadband

Post by sydenhamgardener2 »

Only one thing that Virgin will understand - move to a more reliable supplier.

Try community fibre - £100 amazon voucher for you and same for me.

https://communityfibre.co.uk/friends?re ... UDVAyOy-9y

Been with them since January this year and they just work.
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